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Customer Reference Letter – Imperial Oil


I offer this Letter of Recommendation for your use as needed relating to the Chemical Cleaning services that Quadra Industrial provided in 2013 for the shutdown and decommissioning of the Esso refinery in Dartmouth, NS.

Quadra has been providing Chemical Cleaning service for routine maintenance projects since 2009 and expanded into our TA area in 2013. The site has been very pleased with the service delivered. Quadra’s crew have consistently provided effective and thorough Safe Work Procedures and have followed through with experienced and qualified personnel to execute cleaning projects on-time and with a very high focus on the safety of the crew and facility.

Relating to the Fall Shutdown and Decommissioning of the complete refinery, on short notice Quadra mobilized an experienced planning crew, David Hebert and Chris Riehl, who worked from the end of July through the middle of September to prepare work procedures, schedules and cost estimates. These planners were on-site to perform job walks with the operations personnel, meet with planners and engineers, and prepare many edits and revisions as required by the various levels of review and coordination. When the actual cleaning started in September, the crews were excellent in their flexibility to meet our schedule, in their attention to detail in executing the procedures, and compliant in wearing the appropriate PPE. They also prepared detailed and timely reports on Key Performance Indicators (KPIs) to the project managers.

The scope of work for Quadra during this decommissioning included several acid washes utilizing sulphuric acid solutions to remove pyrophoric materials in towers. In addition, Quadra performed aqueous phase circulations of chemical solutions as well as vapour phase cleanings of multiple vessels and equipment. Key target contaminants included LELs, H2s, pyrophoric Materials and sludge left in drums and towers. All of these were executed to the satisfaction of the refinery decommissioning team.

Thank you again for the excellent service. I look forward to working with you and your group again in the future.

If you have any questions, please feel free to contact me.

Sincerely,
Frank G. Duke
Americas Turnaround Advisor
Imperial Oil

Download this customer reference letter by clicking here.